Have questions? Don't hesitate to contact us.

Get in touch with Pleasant Tours. Use our contact form, email us at pleasant.ian@gmail.com, or call us at +91 9443052612. We’re happy to answer your questions!

Contact us
Person in blue medical scrubs pointing

Frequently Asked Questions

You Can Find All Answers Here

Yes, we offer customized tour packages to suit your preferences and needs. Please contact us with your requirements, and our team will work with you to create a personalized itinerary.

We accept major credit cards (Visa, Mastercard, American Express), bank transfers, and sometimes other methods depending on the tour package. Specific payment details will be provided during the booking process.

The required documents depend on your destination and nationality. Generally, you will need a valid passport and potentially visas. We will provide you with a list of necessary documents specific to your tour.

For the quickest response, we recommend contacting us via phone during our business hours or using the live chat feature on our website . Email inquiries are typically answered within 12 hours.

Our main office is located at Plot No 3, Angalaeswari Nagar, Zion Street, Kochadai, Madurai, Tamilnadu - 625016, India. You can find our full contact details on our contact page.

We recommend booking as far in advance as possible, especially for popular destinations or during peak season, to ensure availability and potentially better pricing.

You will be provided with emergency contact numbers before your departure. Our customer support team is available  24/7  to assist you during your trip.

Our cancellation policy varies depending on the tour package and the time of cancellation. Please refer to the specific tour details on our website or contact us for more information regarding your booking.

You cannot copy content of this page